No way to follow up healthcare.gov registration, enrollment, or customer service requests.
Customer Care Number must contain attachments to the relevant request or issue and be public.
Insurance company policy changes (including new plans) must be registered also with their relevant information. From December 2013 to March 2014 they are changing policy terms according to their convenience (Same plan different prices, different benefits between Jan, Mar 2014) and even forcing the cancellation of enrollments. This activities cannot happen without Healthcare.com officers help to Insurance companies and must be investigated right away. If these wrong practices prevail will nullify healthcare.com benefits.
Thanks.