PNC financial institution does not provide consumer protection from cyber crime or accounts from being "phished". Once trying to close an account the process is dragged out until the continue to charge overdraft fees and prevent a consumer from closing their account. The escalation department cannot provide helpful information to their account holders. They need to be held accountable and investigated by the better business bureau and consumer protection agency so that all account holders are not defrauded. Financial institutions deposits are insured by the FDIC and as a result they should be investigated.
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