"I can't afford your service, but I can't afford to leave your service either..." I recently said to my satellite TV carrier several times.
If you've ever tried to cancel a satellite/cable TV provider for any reason-- maybe the customer service is sub-par, or you just simply can't afford a non-necessity like 5000 channels you don't watch-- and you're hit with crazy high fees in order to get your spending under control, then you understand this issue. The same holds true for cell phone services. You shouldn't go into more debt and your credit report hit because you can't afford a luxury you *tried* to leave.
We're often PUNISHED for being fiscally responsible. And the fees discourage competition among companies for your business.
Money is too hard to come by. We could use protection.
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