Dear Sirs,
I live in Kentucky and I moved to new house.
I want to disconnect my internet service of Windstream.
Two years ago, I visited a local office to join the service, but their office have not accept any request of disconnection.
Only they can accept request of disconnection BY PHONE.
I called to them several days and but I should wait for several hours to contact the representative.
Representative said that disconnection is done, but they charged fee again.
Please solve the problem.