Citing a report from the Center for Investigative Reporting that found that "the average wait time for first time disability claims currently ranges between 316 and 327 days," the letter points out that average wait times in major cities across the United States are often much higher, including up to 642 days in the case of veterans in New York City.
This needs to be solved faster. Use the knowledge that you used to merge your databases for the election to fix the veterans records system. You could even ask for volunteers to go to doors to check on our veterans to make sure they have all of the information updated using an app on an ipad.