Investigate IRS and/or Tax Preparers as to provide relief for taxpayers affected by Form 8863 for 2012 tax year.

Taxpayers required to file form 8863 AND efiled with HR BLOCK prior to 02/22 were (still are) awaiting clear, concise and accurate updates regarding our delayed refunds. We relied on false information from our preparers for weeks and then forced to turn directly to the IRS for further instruction. We received the same treatment, if not worse, from IRS agents. 97% of these Agents were (and still are) extremely rude, disrespectful, and out-right billigerant. Therefore, we were (still are) forced to use social media to compare notes and hopefully deduce IF/WHEN we will receive our refunds. Most of us are burdened financially by this GLITCH and compounded by NOT being able to complete our FAFSA. Sadly, the only recourse we have to "fight back" and/or recoupe monies temporarily is amending W-4.