Sallie Mae is known for their threats and bullying tactics when communicating with a student over their debts with them, and for to keeping the balance of loans being repaid, even after several years, untouched, claiming interest eats the payment up.
They also charge students with bills for semesters that were refunded back to them by the schools that received the funds when the students had to drop out at the start of that semester.
Someone not associated with Sallie Mae in any way, shape, or form or who will not benefit from Sallie Mae in any way, or who does not receive any gifts from Sallie Mae lobbyists , needs to audit their loan payments received and find out where the money is supposedly going,