Comcast Corporation is the largest broadcasting and cable company in the world by revenue. It is also the largest cable company and home Internet service provider in the United States, the nation's third largest home telephone service provider and, in many cases, the sole provider of these services. Their customer service is abhorrent and is only getting worse. Indeed, a slew of recently internet-posted customer experiences prove that Comcast representitives intentionally misinform customers.
Something needs to be done when a (virtual) monopoly provider such as Comcast conducts business by misleading their customers, falsifying fees and service costs, ignoring problems, and stonewalling customer complaints!