The lack of leadership skills are disheartening and morally wrong. We have FSD's who would rather eliminate exemplary officers due to FMLA issues than to aid them in rehabilitation. I am speaking of course about TSA JFK in general. I find it hard to believe that an agency in charge of safeguarding tens of thousands of lives has such a disregard for their own employees. This has gone too far. I implore a just and hasteful solution to this problem. The morale is low, and officers are feeling like they are not making a difference. The most important facet of this agency is to appeal to the traveler and to rush security as fast as possible. You cant rush security and furthermore you cant have customer service in a security related field. TSO's deal with more than they need to.
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