Make the Company Entergy be accountable for the over charging and to stop black mailing other relatives to pay bills for

I have moved to Flint Michigan I have been here since February of 2013 which I have proof. I live at 228 Mary st Flint Michigan 48503 my phone number is 810-221-1073. We are having an issue with this company collection and or billing practices. My son applied for service with this company 07/23/2014 he has not got any service at all with this company. He told me he was told to send in his ID and SS card and lease. Mr Jones is over the property at 1920 Teakwood Dr Jackson, MS. 39212 his phone number is 601-201-2289. One of the representatives from the verification department called and she has been nasty and rude. She told Mr. Jones he is a lie and that I live in Jackson MS. and that I was staying in the home. Well I do not appreciate being lied on or too about anything. This lady also said