My wife died on August 16, 2014. We started contacting the U.S. Gov't through the U.S. Embassy (in Malaysia, where she was a student and where we also lived), by phone, White House website, Twitter and Facebook near the end of 2013, when her cancer surprisingly returned. We received 1 or 2 unhelpful responses from the collective sources up until her death. When I visited the U.S. Embassy days before she died, I wasn't given a single referral for my wife's cancer, my veteran benefits, or pressing legal matters. The person I spoke with even recognized my name, and told me that the Embassy checked emails every hour, and that a response was sent. I let her know that we'd sent several emails on different matters that went unanswered, so checking them short of responding wasn't helpful.



