Everytime a VET dials DFAS for finance inquiries they are plagued with Dialing board issues.
1) 1900 DIAL-A-WHORE number issued to vet (as DFAS official number)
2) lines always busy or 30minute plus wait(kills cellular minutes very quickly)
3) One of the DFAS lines is crossed with SEARS/KMART wharehouse.
The inter-office runaround between various offices creates nothing but red tape and hassle. Our vets deserve better. I DESERVED better. Retirees should be calling different number at SAME office, not other branch in another state not even connected to the main branch.
4) Login issues due to DEERS/DMDC mistakes NEVER CORRECTED in files, despite numberous requests from SECNAV to update information. The info never changes.
5) Relates to #4. DMDC/DEERS/DoD logins DO NOT match DFAS standards