Reform the service industry. Bad, Unprofessional service seems to be the norm.

Reform service industry. Bad service seems to be the norm.
Some examples : Purchased a pool table from sears . When delivered the guys would not take it off the truck even through that was my agreement with sears. Called sears they said that the contractor must have got order wrong. Retailers need to take more responsibility. Brought dining table, they delivered but it was not assembled as requested they said not in their contract. AGAIN contractor or retailer blaming the other. Brought kitchen table from penney's they delivered but broke one of the chairs should replace for another week. Ctr blame. I could not pick up because it was in the warehouse in another state. Scheduled an apptionment with Clarkson eye care, got their they had no record but blamed it on central switchboard,