Consumers need protection from creditors which fail to notify the consumer of a charge before a damaging item appears on the consumer's credit history. This may be considered a supplement to the FCBA.
To that end, please introduce legislation which requires creditors to notify consumers by telephone, U.S. Mail AND e-mail 30 days before:
- engaging a collection agency (CA) to collect an amount owed, and
- notifying any consumer reporting agency (CRA) (e.g. Equifax, Transunion, Experian) of any collections.
unless the consumer has explicitly opted out of a communication method. The creditor must still contact the consumer by a method from which the consumer has not opted out. If the consumer pays the amount owed, the creditor may not engage a CA or notify a CRA about the charge.