TV and phone service providers often provide and/or offer enhanced services that exceed those services existing customers pay for. These enhancements are commonly offered to new customers at deep discounts that are not made available to existing customers. These companies benefit from government established monopolies within given markets. Without adequate competition, customers interests are poorly served and this is certainly the case here. No company that is guaranteed a market should be allowed to selectively favor prospects to the detriment of existing loyal customers. End user costs for telecommunications in the U.S. is becoming excessive. Whilst limits may be imposed on price increases it is not clear that providers do not lower existing services to create artificial improvements.



