When conversation on the phone with banks, financial institutions and others institute every time included answering machine. Upon connection, the answering machine is switched set of standard questions, and at the end (after several minutes), the signal switched to operator. The Operator again asks the same standard questions. Sometimes have to wait over an hour to ask bank employees to answer the simple question. In fact, banks unilaterally robs its customers much personal time ignoring the formula "time is money". We offer to adopt the Law "on the protection of personal time customers," in accordance with which organizations should improve their communication service customers. Please specify in the law, so that the connection with the operator does not exceed five minutes.



