Technology has allowed companies the option to hire those that can telecommute from home. By hiring 3rd party contract employees and or individuals from other countries it has allowed companies to get away w/paying lower wages, no unemployment insurance & other things us U.S. citizens pay through our paychecks.
This has hurt the economy & has made call center/customer service levels to basically, very low standards. Have you ever called a company & reached an overly nice CSR w/an accent, who repeats you word for word, when calling on an issue your having & who doesn't seem to know what you are talking about? Those are the outsourced employees that are in another country you are talking to.
Lets keep our jobs in the United States of America because outsourcing is hurting our economy.
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