Stop cellular/data provider's preditory marketing and contractual agreements that trap or punish disatisfied consumers.

Cellular and mobile data providers routinlely engage in preditory marketing & use of service contract language that traps dissatisfied customers into onerous & biased resolutions processes... usually resulting in a choice of loss of critically needed service and or expensive penalties for terminating service & the expense of seeking new dependable trustworthy service.
I am father of a chronically ill transplant list child... and very disatisfied with sprint cellular, repeatedly found errors in billing or other desceptive or questionable practices and regularly have poor service & have serveral times had faulty equiptment sold to us... each time the hurdles to resolve issues has been too great with little success & always accompanied with threats of huge early termination fees.